Basic Policy on the Protection of Personal Information
Philosophy
- - In order to provide high quality services in our travel business, to pursue continuous improvement in customer satisfaction, and to contribute to society, we recognize the value of personal information that we manage, and are committed to protecting the rights and interests of all individuals concerned.
- - In order to fulfill our social responsibilities regarding the protection of personal information according to a high level of legal compliance and corporate ethics, we will establish a personal information protection management system and ensure all parties are informed accordingly.
Policy
Acquisition, use and provision of information
When acquiring, using, and providing personal information in our travel business, we will comply with the personal information protection management system by ensuring appropriate acquisition, clearly defining the purpose of use, and handling the information only within the necessary scope to achieve that purpose. Additionally, we will take measures to prevent any use beyond the intended purpose.
Compliance with Laws and Regulations
We will comply with applicable laws, regulations, and other guidelines related to the travel business, adhere to the personal information protection management system defined in JISQ15001, and manage personal information appropriately.
Scope of Application
This policy defines the handling of all personal information we handle in our business.
Information Security Measures
To ensure the security and accuracy of personal information, we will implement organizational, human, physical, and technical security measures, as well as corrective actions, to prevent leakage, loss, and damage.
Respect for the Rights of the Individual
We respect individuals' rights regarding their personal information and will take the necessary steps in response to requests for disclosure, correction, deletion, or refusal of use or provision of such information. In addition, we accept and respond to complaints and inquiries regarding personal information.
Continuous Improvement
We will implement a cycle of planning, execution, inspection, and review of the protection of personal information, and continuously strive to improve our personal information protection management system.
Established on October 1, 2004
8th revision on April 1, 2024
M.O. TOURIST
CO., LTD.
Yutaka Sakanishi, President
Inquiries about your personal information
| Personal Information Protection Manager | |
|---|---|
| Title | President of Planning Administration Dept. |
| Contact | M.O.TOURIST CO.,LTD. |
| Address | ARCA CENTRAL 17th floor, No. 1-2-1 Kinshi, Sumida City, Tokyo M.O.TOURIST CO.,LTD. |
| mot.k.privacy@molgroup.com | |
| Customer Service Representative (within Personnel and Administration group of Planning Administration Dept.) | |
|---|---|
| FAX | 03-5608-5510 |
| mot.k.privacy@molgroup.com | |
Name of the authorized personal information protection organization and complaint resolution contact
We are a member of the following authorized personal information protection organization.
Complaints
regarding our handling of personal information may also be submitted to the following organization.
Japan Institute for Promotion of Digital Economy and Community
Secretariat of Authorized Personal
Information Protection Organizations
Tel number: 03-5860-7565 / 0120-700-779
Address: Roppongi
First Building, No. 9-9, Roppongi 1-chome, Minato City, Tokyo
*Only accepts complaints relating to
the handling of personal information.